It is ludicrous that I waited 73 minutes on the phone for somebody to answer.
Absoluetely appallingly treatment from this place as the receptionists are foul and the treatment from the out of hours service I received was appallingly as well as I was spoken to rudely by one Of The nurses there when I was frightened and had called them for help as I was told that my problem was something I had to put up with which was most rude and unprofessional!Lesson learned I will never come here again unless there's no other options and problems can't wait until the surgery opens and it's a disgrace as they are there To Help you not be rude to you! It's not nice being spoken to in a rude way when you are frightened and sick and don't know what to do for the best and I didn't like to bother a and e as they get very busy so that seemed the best option as I was frightened and then they were rude to me!
Me and my daughter signed and submitted some registration papers back in February 2018. A photo copy of my daughter's vaccine diary has been given to them as well.My wife and daughter came in yesterday May 24, 2018 as my daughter was having a fever but only to find out that we have no records with the surgery. The reception have tried to look for our papers but have found nothing.Someone must have thrown our papers in the rubbish then.They've even suggested that my wife must bring our daughter to Clifton surgery as my wife is registered there. Common sense people, Clifton surgery will not entertain them as my daughter is not registered there and they have no booked appointment.What happened to our registration papers???
Asstd medical services and a GP practice. G UM clinic.
Absolutely disgusted at the way I was spoken to and at how two different ladies at reception both had attitude and sounded like common dogs of Cardiff with the way they were speaking furthermore of their actions one lady put the phone down on me after proceeding to put me through to a knowingly closed department twice. The level of immaturity completely astounded me and I'm utterly disgusted at the way I was spoken to and dealt with. They're not doing what they're obligated to do which is why I called because the importancy of them doing there job correctly shouldn't depend on me teaching them. If I had spoken to a customer the way I was spoken to today I would've been sacked. I was spoken over and called "love" like I was some dirty rat.
Cardiff Royal Infirmary is a UK Hospital based in Cardiff, Wales. Cardiff Royal Infirmary is located at Glossop Rd, Cardiff CF24 0JT, UK.
Please contact with Cardiff Royal Infirmary using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Cardiff Royal Infirmary opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Hospital in Cardiff
You Might Also Consider